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Yes this has gone on for years now. I especialy warn against using them to ship sensitive equipment ie. computer,s fragile items, etc. The last item that I allowed shipped to me, via UPS, was a book, and that was nearly ruined. 5 years ago. I find that Fed Ex and the USPS do a fine job. I also urge that if you cannot afford to lose the package, then Insure it. I also work from my home and if I am not here UPS will not leave a package for my business. FedEx has a one time waiver form and of course the USPS leaves you a yellow slip. I just cant believe that some one would ship a RB with UPS. That is like using Beauchat LP Steel 170's for stage bottles, or allowing UPS to play feetball with a RB. Geez Beav The whole community will clobber you. At 06:35 AM 1/5/99 -0500, you wrote: >Had this happen a few times last year, they somehow always managed to get it >here one morning the ups guy came with a package their "gee whiz" tracking >showed to still be in Washington (the state). I always tell people when your >number one their is only one direction to go and i think ups has proved it. >-----Original Message----- >From: Robert Lockard <robertlockard@er*.co*> >To: rebreather@nw*.co* <rebreather@nw*.co*>; >techdiver@aq*.co* <techdiver@aq*.co*>; cavers@cavers.com ><cavers@cavers.com>; Amy Beth Garten <abg4e@se*.ma*.vi*.ed*>; Bill >Brooks <wbrooks@co*.co*>; Bill Elliott <bill@nw*.co*>; Boncha, Joe ><jboncha@de*.dl*.mi*>; Bruce R'. Miller <brm@yo*.co*>; Harold Gartner ><hgartner@ea*.ne*>; Joseph Dituri <dive4wrk@pi*.co*>; Kevin >Juergensen <heyydude@pi*.co*>; kdeangel@te*.co* ><kdeangel@te*.co*>; KNEELAND KURT Trajen ><KKNEELAN@SF*.KE*.AF*.MI*>; Laura Edens <ledens@us*.or*.co*>; >lrcook@er*.co* <lrcook@er*.co*>; Lynch, A. J., Whessoe Coggins ><ajlynch@de*.dl*.mi*>; MALDONADO RICARDO Trajen ><RMALDONA@SF*.KE*.AF*.MI*>; Mary Lu Kelley <mkelley@RA*.co*>; >mwhitty@hp*.co* <mwhitty@hp*.co*>; Patti Mount <iantd@ix*.ne*.co*>; >Patrick J. Duffy <PDUFFY@ma*.aa*.ar*.co*>; pH <heseltine@ea*.ne*>; >Pool, Sharon <PoolS@NC*.NA*.MI*>; Richard Pyle ><deepreef@bi*.bi*.ha*.or*>; RMC <halcyon@ha*.ne*>; S. Brown ><ssbrown@er*.co*>; SACERICH, TONIA Trajen <TSACERIC@SF*.KE*.AF*.MI*>; >chen98@ho*.co* <chen98@ho*.co*>; Neilson Debevoise ><ndebevoi@ho*.co*>; TOM.MOUNT@wo*.at*.ne* ><TOM.MOUNT@wo*.at*.ne*>; Turner, Eugene, Whessoe Coggins ><eturner@de*.dl*.mi*>; UPDEGROVE SUSAN Trajen ><SUPDEGRO@SF*.KE*.AF*.MI*>; uw-photo@wo*.st*.co* ><uw-photo@wo*.st*.co*>; William M. Smithers <will@tr*.co*>; zan ><zanni@em*.ms*.co*>; customer.service@up*.co* <customer.service@up*.co*> >Date: Monday, January 04, 1999 6:32 PM >Subject: UPS, Lost Shipment, Unknown Tracking Number > > >>I'ts not often that I send out a broadcast like this. I think this is the >>first time. However; I am not happy with service I have received from UPS. >> >>Most of you know, about a year ago I started researching the purchase of a >>rebreather. I have spend a lot of time and money doing this research. >>This included trips to look at and dive the various equipment out there. >>So, I go ahead and purchase a MK-15 from Kevin, send him my money (quite a >>large sum), and he gets the rig ready for me. >> >>Last week Kevin ships the MK-15 to me UPS, and e-mails me with the UPS >>tracking number. Today is Monday, and I'm thinking that I should have >>received the MK-15. When UPS faild to show, I'm thinking OK, its the >>holidays, I'll go to UPS's web site enter the tracking number and find out >>when I should expect it. >> >>On my first attempt I received an error that the tracking number was not in >>the database. So, I go back to the origional e-mail, and copy and paste it >>into the field. I get the same error. So, I call Kevin, and confirm the >>tracking number. He confirms the tracking number so I call UPS. I can not >>beleve<sp> what I heard. "Sorry that tracking number is not in our >>system." Ok so I ask to trace the package, and I'm told that the shipper >>must initiate a trace. >> >>I call Kevin back, and he faxes me the sheet from UPS and I try again, >>perhaps I just got someone on the line who is new. I get the same story. >>Then I call Kevin back again. He calls UPS and is told well sometime the >>package does not get scanned, and if I don't have the package by Thrusday, >>UPS will start at trace. Well excuse me people, this rig cost me a great >>deal of money, I'm getting ready to go on a trip with it and UPS, has the >>nerve to say, "WAIT." Hey you don't have a record of the tracking number >>because someone forgot to scan it. That indicates there is a SERIOUS >>problem. And for anyone who has not seen a MK-15, and the size of the box >>it's in, I very doupt that it was overlooked, as it is in a large silver >>box about the size of a steamer trunk. >> >>If there is anyone with knowledge of how to get UPS to move, and solve a >>problem, please let me know. >> >>Bottom line. I encurage everyone to use FedEx. They are a little more >>expensive, however, I can get on the phone or there web site and find out >>just where a shipment is with confidance. When UPS, solves this problem, >>I'll send a note stating so. >> >>Thank you for your time. >> >>Respectfully >>Robert P. Lockard >>(o) 540.786.0169 >>(h) 540.785.2428 >>(fax) 540.785.6929 >>Robert Lockard >>(o) 540.786.0169 >>(fax) 540.785.6929 > >
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