Mailing List Archive Mailing List Archive
Yes sometimes the price of FedEx is a bit much but they have always been worth it. I have only lost one peice of equipment due to rough handeling. and it was insured and took 5 weeks to get my money. Airborn has been pretty good, but their delivering policy is like the USPS. If you not there they leave note. My rule is like the old commercial: If it absoloutle has to be there= FEDEX I have had countless jobs that had to be done the next day and FedEx has Never let me down. Now the vendors have shiped the wrong Items and really messed things up. Thankfully this is rare events. At 09:58 PM 1/5/99 -0500, you wrote: >I've used all three primary players. UPS, fed-ex and airbourne. Airbourne >has a distrubing ability to destroy many of my overseas shipments we have >just tried ups and find they are pretty good at wrecking and damaging stuff >as well. The damage on an overseas shipment is magnified by the problems >with getting it replaced and or repaired. The more you pad an overseas >shipment the more they charge as they base much of the rate on size. On >local stuff UPS is hard to beat. The usps also does a good job but insurance >should be an issue as they can't track. I've many times told UPS they stink >their saving grace is they're cheaper and a little better overall than their >compettion. Although i do see in increase here in packages from fed-x. We >have accounts with all three, i think where price is not a really big issue, >and you want to know it'll look alot like it did when you shipped it i'd go >fed-x. Bill >-----Original Message----- >From: Charles Ayash <cagraphics@mi*.co*> >To: cavers@cavers.com <cavers@cavers.com> >Date: Tuesday, January 05, 1999 9:26 AM >Subject: Re: UPS, Lost Shipment, Unknown Tracking Number > > >>Yes this has gone on for years now. >>I especialy warn against using them to ship >>sensitive equipment ie. computer,s fragile items, etc. >>The last item that I allowed shipped to me, via UPS, >>was a book, and that was nearly ruined. 5 years ago. >> >>I find that Fed Ex and the USPS do a fine job. >>I also urge that if you cannot afford to lose the >>package, then Insure it. >> >>I also work from my home and if I am not here >>UPS will not leave a package for my business. >>FedEx has a one time waiver form and of course >>the USPS leaves you a yellow slip. >> >>I just cant believe that some one would ship a RB with UPS. >>That is like using Beauchat LP Steel 170's for stage bottles, >>or allowing UPS to play feetball with a RB. >> >>Geez Beav The whole community will clobber you. >> >> >> >> >> >>At 06:35 AM 1/5/99 -0500, you wrote: >>>Had this happen a few times last year, they somehow always managed to get >it >>>here one morning the ups guy came with a package their "gee whiz" tracking >>>showed to still be in Washington (the state). I always tell people when >your >>>number one their is only one direction to go and i think ups has proved >it. >>>-----Original Message----- >>>From: Robert Lockard <robertlockard@er*.co*> >>>To: rebreather@nw*.co* <rebreather@nw*.co*>; >>>techdiver@aq*.co* <techdiver@aq*.co*>; cavers@cavers.com >>><cavers@cavers.com>; Amy Beth Garten <abg4e@se*.ma*.vi*.ed*>; >Bill >>>Brooks <wbrooks@co*.co*>; Bill Elliott <bill@nw*.co*>; Boncha, >Joe >>><jboncha@de*.dl*.mi*>; Bruce R'. Miller <brm@yo*.co*>; Harold >Gartner >>><hgartner@ea*.ne*>; Joseph Dituri <dive4wrk@pi*.co*>; Kevin >>>Juergensen <heyydude@pi*.co*>; kdeangel@te*.co* >>><kdeangel@te*.co*>; KNEELAND KURT Trajen >>><KKNEELAN@SF*.KE*.AF*.MI*>; Laura Edens <ledens@us*.or*.co*>; >>>lrcook@er*.co* <lrcook@er*.co*>; Lynch, A. J., Whessoe Coggins >>><ajlynch@de*.dl*.mi*>; MALDONADO RICARDO Trajen >>><RMALDONA@SF*.KE*.AF*.MI*>; Mary Lu Kelley <mkelley@RA*.co*>; >>>mwhitty@hp*.co* <mwhitty@hp*.co*>; Patti Mount <iantd@ix*.ne*.co*>; >>>Patrick J. Duffy <PDUFFY@ma*.aa*.ar*.co*>; pH <heseltine@ea*.ne*>; >>>Pool, Sharon <PoolS@NC*.NA*.MI*>; Richard Pyle >>><deepreef@bi*.bi*.ha*.or*>; RMC <halcyon@ha*.ne*>; S. Brown >>><ssbrown@er*.co*>; SACERICH, TONIA Trajen ><TSACERIC@SF*.KE*.AF*.MI*>; >>>chen98@ho*.co* <chen98@ho*.co*>; Neilson Debevoise >>><ndebevoi@ho*.co*>; TOM.MOUNT@wo*.at*.ne* >>><TOM.MOUNT@wo*.at*.ne*>; Turner, Eugene, Whessoe Coggins >>><eturner@de*.dl*.mi*>; UPDEGROVE SUSAN Trajen >>><SUPDEGRO@SF*.KE*.AF*.MI*>; uw-photo@wo*.st*.co* >>><uw-photo@wo*.st*.co*>; William M. Smithers <will@tr*.co*>; zan >>><zanni@em*.ms*.co*>; customer.service@up*.co* <customer.service@up*.co*> >>>Date: Monday, January 04, 1999 6:32 PM >>>Subject: UPS, Lost Shipment, Unknown Tracking Number >>> >>> >>>>I'ts not often that I send out a broadcast like this. I think this is >the >>>>first time. However; I am not happy with service I have received from >UPS. >>>> >>>>Most of you know, about a year ago I started researching the purchase of >a >>>>rebreather. I have spend a lot of time and money doing this research. >>>>This included trips to look at and dive the various equipment out there. >>>>So, I go ahead and purchase a MK-15 from Kevin, send him my money (quite >a >>>>large sum), and he gets the rig ready for me. >>>> >>>>Last week Kevin ships the MK-15 to me UPS, and e-mails me with the UPS >>>>tracking number. Today is Monday, and I'm thinking that I should have >>>>received the MK-15. When UPS faild to show, I'm thinking OK, its the >>>>holidays, I'll go to UPS's web site enter the tracking number and find >out >>>>when I should expect it. >>>> >>>>On my first attempt I received an error that the tracking number was not >in >>>>the database. So, I go back to the origional e-mail, and copy and paste >it >>>>into the field. I get the same error. So, I call Kevin, and confirm the >>>>tracking number. He confirms the tracking number so I call UPS. I can >not >>>>beleve<sp> what I heard. "Sorry that tracking number is not in our >>>>system." Ok so I ask to trace the package, and I'm told that the shipper >>>>must initiate a trace. >>>> >>>>I call Kevin back, and he faxes me the sheet from UPS and I try again, >>>>perhaps I just got someone on the line who is new. I get the same story. >>>>Then I call Kevin back again. He calls UPS and is told well sometime the >>>>package does not get scanned, and if I don't have the package by >Thrusday, >>>>UPS will start at trace. Well excuse me people, this rig cost me a great >>>>deal of money, I'm getting ready to go on a trip with it and UPS, has the >>>>nerve to say, "WAIT." Hey you don't have a record of the tracking number >>>>because someone forgot to scan it. That indicates there is a SERIOUS >>>>problem. And for anyone who has not seen a MK-15, and the size of the box >>>>it's in, I very doupt that it was overlooked, as it is in a large silver >>>>box about the size of a steamer trunk. >>>> >>>>If there is anyone with knowledge of how to get UPS to move, and solve a >>>>problem, please let me know. >>>> >>>>Bottom line. I encurage everyone to use FedEx. They are a little more >>>>expensive, however, I can get on the phone or there web site and find out >>>>just where a shipment is with confidance. When UPS, solves this problem, >>>>I'll send a note stating so. >>>> >>>>Thank you for your time. >>>> >>>>Respectfully >>>>Robert P. Lockard >>>>(o) 540.786.0169 >>>>(h) 540.785.2428 >>>>(fax) 540.785.6929 >>>>Robert Lockard >>>>(o) 540.786.0169 >>>>(fax) 540.785.6929 >>> >>> > >
Navigate by Author:
[Previous]
[Next]
[Author Search Index]
Navigate by Subject:
[Previous]
[Next]
[Subject Search Index]
[Send Reply] [Send Message with New Topic]
[Search Selection] [Mailing List Home] [Home]