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That's funny, my e-mail to him bounced... Yeah, the changes are happening because they are about to get their asses sued off for Unfair Trade Practices. This is nothing more than *forced* last minute damage control. They are looking down the business end of a *nasty* and expensive series of lawsuits. If I had $5,000 to get the ball rolling, I have them by the ass for Copyright Infringement. $400 to replace a few o-rings and a $40 plastic case??? Dont let these hyena's fool you. This isnt done out of the goodness of their "heart" or because they all of a sudden grew morals, it is because their tactics and lying have got their ass in a sling with customers, feds, and the Attorney General of at least one state, maybe more. Additionally, they hooked up with Randy Barcomb of OMS, who set them up with all kinds of inside info on contractors and sources that OMS uses. If they arent already, they will be having the same folks who make OMS plates making the designs they stole from me. Poor Gene at Hydrospace is really taking a hit for his involvment with these clowns. Funny how they didnt bother to mention Hydrospace in any of their promotional BS until they want to hide behind him or drag him into their nightmare. Gene has done no wrong here, like me his only mistake was getting involved with and trusting these two. In the interest of fairness (they dont deserve it, but let's give it a chance): Has anyone who bought one of these things have anything good to say about it? I have heard nothing *but* nightmare stories from everyone who has had anything to do with Abysmal, including myself. Dealers, reps, other folks who got duped by them have all sent me letters and phone calls. BTW, Silverstein got suspended from the BOD at NAUI, and is now circulating his recomendations for the upcoming election. When asked "why" the reply is "Details arent important." He is trying to get his wife in on the NAUI BOD. These two and others like them need to be ejected, in the most forceful manner legally possible, from the SCUBA business. Enough people get the truth about Abysmal and their abuses, they wont be able to give the gear and ideas they have stolen from others away. Scott --- Cam Banks <cam@ca*.co*> wrote: > In response to some points I made to Chris, there > now is a return policy for > Abyss Explorers. > > Cam > > ---------- > From: Chris Parrett <chris@ab*.co*> > Date: Fri, 19 Oct 2001 20:30:07 -0600 > To: Cam Banks <cam@ca*.co*> > Subject: Re: return > > > Dear Cam: > > In response to your letter we have made the > following changes. > > http://www.abysmal.com/pages/support-Terms.html > > Warranty and Policies unique to the Explorer Dive > Computer only. > > Because the Explorer Dive Computer is a unique, hand > made device not > intended for the general recreational "no-stop" dive > population, the > following special policies shall be in effect for > this product as resold by > Abysmal Diving Inc as manufactured by Hydrospace > Engineering Inc. > > 1. Explorer Dive Computer warranties are extended to > cover any period when > the Explorer Dive Computer is returned to Abysmal > Diving Inc or Hydrospace > Engineering Inc for required firmware upgrades as > designated by Hydrospace > Engineering Inc. The time spent in the > warranty/upgrade cycle will not be > deducted from an end user's 1 year warranty period. > > 2. 0-31 Days. > Should a retail end user of an Explorer Dive > Computer decide they are not > satisfied with their Explorer Dive Computer for any > reason, they are welcome > to return the computer for a full refund within 30 > days of their direct > retail purchase from Abysmal Diving Inc, so long as > the Explorer Dive > Computer is returned in new resellable condition, > and they have obtained a > Return Merchandise Authorization number from Abysmal > Diving Inc prior to > shipping to Abysmal Diving Inc. Explorer Dive > Computers that are returned in > a used or abused condition that requires the housing > to be replaced will be > subject to a $400.00 service charge for replacement. > This amount will be > deducted from the refunded amount. > > 3. 32-90 days. > Should a retail end user of an Explorer Dive > Computer decide they are > unsatisfied with their Explorer Dive Computer for > any reason, they are > welcome to return the computer for a full company > credit within 90 days of > direct retail purchase from Abysmal Diving Inc, so > long as the Explorer Dive > Computer is returned in new or like new condition, > and they have obtained a > Return Merchandise Authorization number from Abysmal > Diving Inc prior to > shipping to Abysmal Diving Inc. Explorer Dive > Computers that are returned in > a used or abused condition that requires the housing > to be replaced will be > subject to a $400.00 service charge for replacement. > This amount will be > deducted from the refunded amount. > > 4. 91-180 days. > Should a retail end user of an Explorer Dive > Computer decide they are > unsatisfied with their Explorer Dive Computer for > any reason, they are > welcome to return the computer and request that > Abysmal Diving attempt to > resell the previously owned unit on behalf of the > end user within 180 days > of their direct retail purchase from Abysmal Diving > Inc. Abysmal Diving Inc. > will not be held responsible for the time it takes > to sell a previously > owned unit on the owner's behalf. The owner is to > request a consignment sale > authorization form prior to shipping to Abysmal > Diving Inc. The owner is to > instruct Abysmal Diving Inc. as to their minimum > price desired. Abysmal > Diving Inc. makes no guarantees that a resale will > take place. Units not > sold within 90 days of consignment will be returned. > > --------------------------------- > Christopher M. Parrett, > President, Abysmal Diving Inc. > WWW.ABYSMAL.COM <http://www.abysmal.com/> > 6595 Odell Place, Suite I. Boulder CO, 80301 USA > Phone: (303) 530-7248 Fax: (303) 530-2808 > > __________________________________________________ Do You Yahoo!? Make a great connection at Yahoo! Personals. http://personals.yahoo.com -- Send mail for the `techdiver' mailing list to `techdiver@aquanaut.com'. Send subscribe/unsubscribe requests to `techdiver-request@aquanaut.com'.
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