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Date: Thu, 18 May 2000 13:33:30 -0400 (EDT)
From: Paul Lewitsch <pldive@vi*.co*>
To: "bosshardt@in*.co*" <bosshardt@in*.co*>,
     Bruce Bosshardt
Cc: "'techdiver@aquanaut.com'" <techdiver@aquanaut.com>
Subject: Re: An interesting (true) story about PADI...
Bruce,
You can just call 1800paypadi and speak to the proper research person.


Quoting Bruce Bosshardt <bosshardt@in*.co*>:

> Hello.
>
> After being out of diving for 30 years, I took a PADI open water
> certification in January at Ginnie Springs in Florida. Unfortunately, the
> diving experts at PADI think that Ginnie Springs is the name of an
> instructor, not the most famous cave diving venue in the world. I have a
> fully filled out PADI log book but no PADI number. Below is a copy of all
> the emails to and from PADI. Feel free to disseminate them as you feel
> appropriate. I have re-arranged them in chronological order and I have the
> originals.
>
> Bruce Bosshardt
> Diver without a PADI card...
>
>
>  I Wrote:
> <mailto:bosshardt@st*.co*> > 04/19 12:41 PM >>>
> Hi!
> I did my open water certification under a PADI instructor in Ginnie
> Springs,
> FL January 20 & 21. I have not yet received my certification card in the
> mail. I was given to understand that it would only take about 6 weeks to
> get
> the card back. Is there any problem?
>
> The certification is under my name, Bruce Bosshardt, 15799 WCR 4, Brighton,
> CO 80602 and should have been sent in by Ginnie Springs.
>
> Please advise.
> 				Thanks,
> 				Bruce
>
>
> PADI Wrote:
> From:	RESEARCH PADI [SMTP:research@PA*.CO*]
> <mailto:[SMTP:research@PA*.CO*]>
> Sent:	Friday, April 21, 2000 9:47 AM
> To:	bosshardt@st*.co* <mailto:bosshardt@st*.co*>
>
> Subject:	Re: Certification...
>
> Unfortunately, we don't show your record on file yet.  Also, we don't have
> a
> Ginnie Springs on file as an instructor with us.  If you have a temporary
> card or divelog book, her number should be on there, please let us know
> what
> that is.
>
> 				Best Regards,
> 				Kenny Kim
> 				Research Coordinator, PADI Americas
>
>
>
> I Wrote:
> <mailto:bosshardt@st*.co*> > 05/05 8:20 AM >>>
> Ginnie Springs is actually a place, not a person... in fact is one of the
> best cave diving sites in the world from all I've read. The Instructor I
> took my open water certification with there was Josh Dolan and his PADI
> number
> is 167642. I finished my open water on Jan 20th of this year. I have
> written
> to Ginnie Springs (info@gi*.co* <mailto:info@gi*.co*>
> <mailto:info@gi*.co* <mailto:info@gi*.co*> > )
> and asked them to look at their records as well. If I don't hear back from
> them in a timely manor would it do any good to send photo copies of my log
> book entries to you? Please let me know....
>
> 				Thanks,
> 				Bruce Bosshardt
>
>
> PADI Wrote:
> From:	RESEARCH PADI [SMTP:research@PA*.CO*]
> <mailto:[SMTP:research@PA*.CO*]>
> Sent:	Tuesday, May 09, 2000 2:15 PM
> To:	bosshardt@st*.co* <mailto:bosshardt@st*.co*>
>
> Subject:	Re: RE: Certification...
>
> Your message has been forwarded to me for a follow-up.  Unfortunately, we
> have researched our records and have not been able to locate a
> certification
> record.  If you have any specific information pertaining to your
> certification, please provide us with that information.
> In order to receive a certification, either you or your certifying
> instructor should have submitted a certification envelope for processing.
> In order to obtain a certification card, we must be provided with proof of
> certification. If you have either the P.I.C. Envelope, Temporary Card or a
> Wall Certificate, please make copies and submit them with a passport sized
> photos and your date of birth.  On receipt of these items, we will be able
> to review the situation further and determine whether or not a
> certification
> card can be processed.  Please be sure to include your current mailing
> address.
> Send your request to: PADI Americas, 30151 Tomas St., Rancho Santa
> Margarita, CA 92688, Attn. : Research
> Best regards,
> Yvonne Lara
> Senior Research Coordinator, PADI Americas
>
>
> I Wrote:
> Your response is unexceptable. Please supply me IMMEDIATELY with the name
> and DIRECT IN  phone number of your supervisor. PADI is the certifying
> agency. My card, if I ever got one, wouldn't say "Certified by Ginnie
> Springs" it would have said "Certified by PADI".
>
> PADI certified:
>
> -- Your instructor's name/number: Joshua Dolan 167642
> -- Our PADI Dive Center name/number: Ginnie Springs 391
> Date of certification: 20 January 2000
>
> If PADI doesn't wish to take responsibility for those that they authorize
> to give their courses, I'll go to SSI or NAUI. In the mean time I'll get my
>
> $150 back for a certification that I never got and I'll damn well publicize
>
> this in every dive magazine that excepts letters to the editor. Count on
> it!!!!!! NOW SEND ME YOUR SUPERVISORS PHONE NUMBER!!!!
>
>
>
>
> --
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> 

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