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Hello. After being out of diving for 30 years, I took a PADI open water certification in January at Ginnie Springs in Florida. Unfortunately, the diving experts at PADI think that Ginnie Springs is the name of an instructor, not the most famous cave diving venue in the world. I have a fully filled out PADI log book but no PADI number. Below is a copy of all the emails to and from PADI. Feel free to disseminate them as you feel appropriate. I have re-arranged them in chronological order and I have the originals. Bruce Bosshardt Diver without a PADI card... I Wrote: <mailto:bosshardt@st*.co*> > 04/19 12:41 PM >>> Hi! I did my open water certification under a PADI instructor in Ginnie Springs, FL January 20 & 21. I have not yet received my certification card in the mail. I was given to understand that it would only take about 6 weeks to get the card back. Is there any problem? The certification is under my name, Bruce Bosshardt, 15799 WCR 4, Brighton, CO 80602 and should have been sent in by Ginnie Springs. Please advise. Thanks, Bruce PADI Wrote: From: RESEARCH PADI [SMTP:research@PA*.CO*] <mailto:[SMTP:research@PA*.CO*]> Sent: Friday, April 21, 2000 9:47 AM To: bosshardt@st*.co* <mailto:bosshardt@st*.co*> Subject: Re: Certification... Unfortunately, we don't show your record on file yet. Also, we don't have a Ginnie Springs on file as an instructor with us. If you have a temporary card or divelog book, her number should be on there, please let us know what that is. Best Regards, Kenny Kim Research Coordinator, PADI Americas I Wrote: <mailto:bosshardt@st*.co*> > 05/05 8:20 AM >>> Ginnie Springs is actually a place, not a person... in fact is one of the best cave diving sites in the world from all I've read. The Instructor I took my open water certification with there was Josh Dolan and his PADI number is 167642. I finished my open water on Jan 20th of this year. I have written to Ginnie Springs (info@gi*.co* <mailto:info@gi*.co*> <mailto:info@gi*.co* <mailto:info@gi*.co*> > ) and asked them to look at their records as well. If I don't hear back from them in a timely manor would it do any good to send photo copies of my log book entries to you? Please let me know.... Thanks, Bruce Bosshardt PADI Wrote: From: RESEARCH PADI [SMTP:research@PA*.CO*] <mailto:[SMTP:research@PA*.CO*]> Sent: Tuesday, May 09, 2000 2:15 PM To: bosshardt@st*.co* <mailto:bosshardt@st*.co*> Subject: Re: RE: Certification... Your message has been forwarded to me for a follow-up. Unfortunately, we have researched our records and have not been able to locate a certification record. If you have any specific information pertaining to your certification, please provide us with that information. In order to receive a certification, either you or your certifying instructor should have submitted a certification envelope for processing. In order to obtain a certification card, we must be provided with proof of certification. If you have either the P.I.C. Envelope, Temporary Card or a Wall Certificate, please make copies and submit them with a passport sized photos and your date of birth. On receipt of these items, we will be able to review the situation further and determine whether or not a certification card can be processed. Please be sure to include your current mailing address. Send your request to: PADI Americas, 30151 Tomas St., Rancho Santa Margarita, CA 92688, Attn. : Research Best regards, Yvonne Lara Senior Research Coordinator, PADI Americas I Wrote: Your response is unexceptable. Please supply me IMMEDIATELY with the name and DIRECT IN phone number of your supervisor. PADI is the certifying agency. My card, if I ever got one, wouldn't say "Certified by Ginnie Springs" it would have said "Certified by PADI". PADI certified: -- Your instructor's name/number: Joshua Dolan 167642 -- Our PADI Dive Center name/number: Ginnie Springs 391 Date of certification: 20 January 2000 If PADI doesn't wish to take responsibility for those that they authorize to give their courses, I'll go to SSI or NAUI. In the mean time I'll get my $150 back for a certification that I never got and I'll damn well publicize this in every dive magazine that excepts letters to the editor. Count on it!!!!!! NOW SEND ME YOUR SUPERVISORS PHONE NUMBER!!!!
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