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>a new fill policy< If you don't want your CUSTOMERS going somewhere else for their O2, why don't you charge a more reasonable rate? If they are going somewhere else, it's probably due to a high cost. I understand you are in business to make money, but if you are charging so much as to make people go to the trouble of going to two places to get a fill, you are charging too much. On the other hand, if someone already has O2 at home or their place of business, why should they have to pay extra? I have two 300's of O2 in the back, why should I pay you for gas I already own? A 'surcharge' that's just being greedy. Customer Service, think about it. I could go to the local fire service five blocks away for my hydro's for $12, but instead I drive 40 min. and gave my tanks to the dive shop @$30 ea. because I wanted to support my local dive shop. what I got in return was a THREE MONTH WAIT while they 'forgot to send it','didn't get it done', etc. (they never did get tested). Now, I go to the fire service, have my tanks tested WHILE I WAIT, and get a "Thanks for your business" from them. As for your statement "I have contacted....to get this policy implimented there as well" (the word is implEmented) That's just CHILDISH What you are saying is 'Fuck the customers'. Well that's just fine. I'll make sure to shop somewhere else when I am in Fl next month. You obviously don't want my business. The divers who refused to pay probably won't want to return. AND, they will likely let others know of your attitude. Pete '91T (2#7) Pete '91T (2#7) _____________________________________________________________________ You don't need to buy Internet access to use free Internet e-mail. Get completely free e-mail from Juno at http://www.juno.com Or call Juno at (800) 654-JUNO [654-5866] -- Send mail for the `techdiver' mailing list to `techdiver@aquanaut.com'. Send subscribe/unsubscribe requests to `techdiver-request@aquanaut.com'.
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