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Le/On19 Oct 96 @ 21:04, vous ecrivites/you wrote:
> Marc Dufour <emdx@ac*.ne*> wrote:
> >If the cars were properly designed (by *REAL* engineers instead of
> >cost analists and stylists) in the first place, they would have
> >been no need for "clumsy" government regulation. The industry is
> >the sole responsible for this lunacy.
>
> If the average buyer out there wanted something other than a really
> snazzy-looking vehicle for the lowest possible price, then the
> industry would put somebody other than stylists and beancounters in
> charge. I'd say the customer has a lot to do with the type of
> product that's offered.
>
> We see the same thing in dive gear, with life-support equipment
> offered in a selection of designer colours. If people didn't go in
> and buy all the colours, then you wouldn't see as many choices in
> the store. Likewise for the equipment-compulsive tek-wannabe diver;
> there are lots of convoluted toys out there to bring in his money.
> Successful companies are successful _because_ they know how to find
> out what the customer wants and how to be there to give it to
> him/her. Companies with an agenda of wanting to give the customer
> what they feel would be best for him/her, as opposed to what he/she
> wants, are left by the wayside.
If people are brainwashed through marketing into wanting to buy the
snazziest gear, even though it could be lethal, they will want to buy
lethal gear.
The customer is always right?
Bullshit.
------------------ Pour la Republique Francaise du Quebec --------------------
First, you dump Meech, then you want to renegociate Churchill Falls? Get real!
~~~ Last dives: the Aloha, the Effie Mae and the Wolfe Islander, 25 mfw ~~~
This is a long signature; Toto, I don't think we're on FIDONET anymore...
Marc Dufour - [\] ACUC6 31874 - TDI CD-0197 - http://www.accent.net/emdx
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