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From: "Ian Puleston" <ian@un*.co*>
To: "'Capt JT'" <captjt@mi*.co*>, <jim@sh*.ne*>
Cc: "'Quest@Gu*. Com'" <quest@gu*.co*>, <vbtech@ci*.co*>,
    
Subject: RE: Cheap parts - video? RE: Cut to the chaseRE: VBTech vs. Nova Tech
Date: Wed, 7 Aug 2002 16:23:38 -0700
I had a few problems with the reed in mine. I was told by JT (the other
JT) that George was using the new more expensive reed because of
pressure from customers who were being swayed by the fact that Rodney
uses a quality reed whereas George's old scooters just used a cheap
Radio Shack one, even though the cheap one worked fine. But apparently
the more expensive one is more finicky so, on Jim's advice (relayed from
George) I threw it away and replaced it with the cheap one - no more
problems.

And George was nothing but helpful in getting the problems sorted out -
even sending me a free replacement relay when I insisted that I thought
the problem was in there (George said it would be the reed from the
start - should've listened).

Ian

> -----Original Message-----
> From: Capt JT [mailto:captjt@mi*.co*]
> 
> Hi Jim
> I will not say the scooters are not fun and do not get the job done.
What
> happen was 2 of the scooters would stick on or not come on. George
said to
> rotate the reed switch, this worked for one. The other would still
stick
> on, I told the guy he had a bad switch or something. We also found
that
> the
> latch was placed right over the switch and if you unclipped it the
scooter
> would finally cut off. The only thing we could figure was that the
> pressure
> from the latch was distorting the reed switch. The guy email this to
> George
> and George pounded him on "How the hell is the water pressure doing
that",
> some kind of communication break down happened and the guy didn't want
to
> get pounded by G again, so I told him to just tell G to send another
> switch
> and just pay for it. That fixed the problem.
> 
> The clutches are a separate issue, I do not think anyone knew they
would
> be
> getting a cheap clutch or that there was a different one that G uses.
All
> the guys saw was the one that Cobb got and it worked fine, the
following
> ones had minor problems, one ran backwards....... I did not even know
> about
> the scooters needing a better clutch and one would think that G would
not
> even offer them to anyone with less than the best parts.
> 
>   Rodney no longer puts the slower motor in his because of the posting
I
> put out on how slow Christina's was. Now the buyer will only get the
best
> and does not have an option, G needs to do the same thing so the buyer
> does
> not feel short changed.
> 


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