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Date: Thu, 11 May 2000 13:31:28 -0400
To: techdiver@aquanaut.com
From: Joel Silverstein <joelsilverstein@wo*.at*.ne*>
Subject: Rah Rah - John's our Man -- if he can't ship it no one can!
Dear Chris, 

Seems that your items arrived. 

Is that a pair of Bruno Magli shoes in that photo ? 

Lighten up

$15 bucks for international shipping..... not a bad deal

Happy Trails ......

JDS 




At 01:40 AM 5/11/00 EDT, WatsonCJW@ao*.co* wrote:
>Hi everyone,
>
>So, I received John's package yesterday.  I tried to post a very nasty 
>message to the list but I guess the server is slowing down with all the 
>praise for him or I just screwed it up.  If it gets up there I'm OK with 
>that, and if not that's OK too.  
>
>I'm still getting replies so I'll try to send this in a lower amperage 
>version to just let everyone know the final score, and I did promise quite a 
>few people I would post to the list about resolution so I feel I have to do 
>it.
>
>Bottom line:  The box was not mailed on the day I ordered as John claimed 
>publicly on this list.  It was not mailed for 28 days.  Postmark was 3 May, 
>delivery time eight days, and the Post Office was NOT to blame as many 
>assumed.  John lied to me, and to the list, and the truth would have 
>prevented this conflict (and saved me time and energy).
>
>The following links,
>
>http://members.aol.com/watsoncjw/package1.jpg
>http://members.aol.com/watsoncjw/package2.jpg
>
>clearly show that John invoiced me on 04/05/2000, and did not mail the box 
>until May 03, 2000.   If you read his post, and look at these pictures, I'm 
>sure you'll see he lied, and that this does constitute bad service. 
>
>He knew each time he told me it was in the mail or ignored my email what the 
>real deal was, and consciously chose to lie.  All this could have, and would 
>have, been prevented if he had just been straight with me.  That really 
>pisses me off.
>
>So far I've gotten a huge number of responses.  About 75% have gone to the 
>list as well as to me, and about 95% of the writers took up for John.  It's 
>very clear he does give good service to many.  I am not one of them.  Please 
>understand that I don't claim he screws *everyone*, just that he screwed me.
>
>Note to John's friends:  Your loyalty does you credit, but just view this 
>with an open mind.  The pictures tell the tale.  I have straightened things 
>out with the bank, John will keep the money he charged for the gear I 
>received.  I emailed him yesterday and he said he could not explain the date 
>discrepancy.  You be the judge about that.
>
>I wanted to do three things:  get my gear (done), make some kind of protest 
>about the way I was treated (done), and warn others who might be in my 
>situation (did my best).  I won't be writing about this any more unless 
>something very unexpected happens.  That's really all I can say.
>
>Hey, if you've had good results with the guy, by all means keep using him.
 I 
>just want everyone to deal straight and have some fun dives.
>
>Chris
>--
>Send mail for the `techdiver' mailing list to `techdiver@aquanaut.com'.
>Send subscribe/unsubscribe requests to `techdiver-request@aquanaut.com'.
>

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