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Date: Tue, 30 Mar 1999 14:18:00 -0500
To: B Graham <pallazzodelamore@ro*.co*>
From: Stephen Smith <ssmith@ii*.or*>
Subject: Re: Dive Equip Protect Program
Cc: techdiver@aquanaut.com
At 11:58 AM 3/29/99 -0800, Bill Graham wrote:
>Has anyone here had good or bad experience with Divers Equipment
>Protection Program?  How responsive/fair are they to claims? etc.  Is
>this a reliable company to deal with?  
>http://www.programservices.com/page31.html

Good expereince!

I'm in my second year with them. Early last year I lost a camera ($200
variety, not a Nikonos) at Devil's Den. I waited a couple of weeks to see
if some one might find it and turn it in. Then, I called a claim to
D.E.E.P.  They took some information over the phone, faxed me a form to
sign and I had a new camera a week later. This year, despite the claim, my
premium was slightly lower.

Note that they send you replacements. They do not give you money to buy
your own.  The premium is based on the total value of the equipment you
insure and you establish the value when you take out the policy.
Therefore, it behooves you to set a reasonable but low value (e.g. best
mail order price) on your gear. If it is lost or stolen you are going to
get an exact replacement anyway.  Even with low ball pricing, I was shocked
at how much I have spent on scuba gear.

Steve Smith
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